Privacy

Effective date: September 29, 2026.

Pylon Elemental, a DBA of Pylon Solus LLC, collects only what a form on this site asks for. The forms on this site collect: your name, email address and city, plus what you have and, if you include one, a link to photos (sell-your-collection); your name, email address, subject and message (contact); and your email address alone (the "new pieces" signup). What you type into a form is stored the way you typed it. This information is stored in our database and used to answer you, evaluate a collection you have offered, or send the update you signed up for. It is not sold. We also note which site or campaign link brought you here (for example a search engine or a social post), kept with your order, offer or signup, so we can tell which channels work; no cookies are used for this.

We also count visits ourselves, so we can see which pieces people look at and whether checkout works. As you browse, your browser sends our own server the page you viewed, the product on it, the site or campaign link that sent you (its name only, never the full link), whether you're on a phone, tablet or computer, your browser and system type (for example Chrome on Android), and your country, which our host works out from your connection (never a precise location), plus a yes or no for whether the connection comes from a cloud or data-centre network, so automated traffic is not counted as people (the network itself is not kept). We also note when something goes into or comes out of your cart and when you start checkout. To tell one visit from the next, your browser keeps a random ID in its own storage. It is not a cookie and isn't tied to your name. Only this store uses it; if you check out, it goes with that checkout to Stripe so we can match an unfinished checkout to its cart. We don't keep your IP address with any of this, we don't use it to follow you to other sites, and we don't sell or share it. Visit records are deleted after 12 months; daily totals with no ID in them are kept. If your browser sends a Global Privacy Control or Do Not Track signal, we don't count your visits at all.

If you start checkout and don't finish, we keep what was in your cart and, if you entered one for that checkout, your email address, for 90 days. We use them only to check whether something went wrong and, now and then, to follow up with you about that order. They never go on a mailing list.

When you order, we keep your name, email and shipping address with the order so we can ship it and help if anything goes wrong. Stripe processes card payments, so your card number never reaches us. To protect you and us from card fraud, we also keep the IP address your order came from and the card checks Stripe reports (for example whether the billing ZIP matched), and photos you send with a return.

No cookies, no ad trackers, no third-party analytics. Your browser remembers your cart, your display settings and the random visit ID on your own device; the only part of that we receive is the cart and visit information described above.

To see, fix or delete what we hold about you, send your name and email through the contact form. We'll take care of it within a reasonable time.